Customer Satisfaction Software

Restaurant Software for the management of your restaurant provided by Microcafe. Microcafe Concept features reservation, booking, table management, customer management, increased customer satisfaction and maximized table turnover.

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TERAVoice is a high-performance telephony platform for Windows that can implement any type of telephony application like voicemail, automated attendants, voice menus, waiting queues for call centers and custom IVR applications. TERAVoice can also act as a VoIP (Voice over IP) gateway for bridging calls from PSTN to H.323 terminals and computers for inbound and outbound calls.

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Polar Help Desk Free is fully featured help desk software with one named license free of charge. You can use it commercially to support your clients (unlimited number of clients). No trial period expiration, no additional fees, no obligations and no forms to fill out. Its features like incident management, knowledge base, email integration, reports and user friendly interface - helps you manage your support department.

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Quask FormCaster is easy to use and gives you truly amazing looking forms. Use FormCaster for employee surveys, customer satisfaction surveys, general questionnaires, forms and market research. It covers the entire survey process from form design, distribution, data collection through to the analysis of your data.

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WhoisOnSite allows you provide live help and live customer pre-sales support in real-time directly from your website. Using WhoisOnsite, visitors can engage in online dialog with the Online operator and the operator also can communicate with any visitor in automatic and manual modes. Increase sales and customer satisfaction Live Help & Live Support would add great value to your products and services.

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The viewer sees the landscapes being created as the program draws trees, flowers, fields and other elements with no two scenes exactly alike. Animated birds, butterflies, falling leaves, rain and more in 10 different default scenes. Registration will enable the user to compose their own scenes using elements and options provided. Comes with sounds of nature and original music composed and arranged by William G. Eckfeld.

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FAQ and isssue tracking software. Winner of the User Choice Award (http://www.userschoiceawards.com/results-2002_ICCM.html). With over 5 years of full production use, customers report that SupportWizard has raised customer satisfaction by 50%, improved customer retention by 80% and improved the efficiency of the service team by 25%.

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Polar Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department.

NETCheck is a utility that .NET developers can use within their own application to verify if the required version of the .NET framework is installed and allow the user to download it. NETCheck is command-line driven and launches just before running your own executable. If .NET is not installed, NETCheck will notify the user that he needs to download it before continuing. Otherwise, NETCheck launches your own executable.

Turn email answers into assets! Save your answers with AnswerTool, then reuse them again and again; You will never have to worry about re-typing a response. Quickly handle common questions to dramatically improve your productivity. Improve customer satisfaction with clear, consistent answers. This is a great tool for customer support, investor relations, interacting with bidders in auctions, and other email-intensive jobs.

An advanced Web Form Builder that allows you to create HTML Forms quickly and easily. You can create an unlimited number of forms with any number of radio-buttons, checkboxes, pull-down menus, text areas, etc. It supports form validation. Form submissions may be sent to multiple email addresses. It can create multi part forms, forms with file upload fields, product/service/price request forms, message and question submission forms, etc.

Every car rental business wants to offer something extra to the customer because customer satisfaction is the prime concern for success in this sector. The quicker the quality services the better for the business as well as the client.

SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level.It has Self-Service Portal & Product Catalog that makes Customer Support much easier.

ActiveXperts HelpDesk System is a powerful, web enabled support management system designed for help desks, call centers, customer support centers and ICT departments. It is designed to provide a complete support solution, to streamline helpdesk processes. The product runs as a service on Windows 2008,2003,Vista,XP and2000. Awarded with the 'Software of the Year' award by ItilFoundations.com in 2007 (see also http://www.itilfoundations.com).

Green Desktiny is a software that professionally designed for customer support helpdesk. It is powerful, simple and easy to use, yet with reasonable price. Since customer satisfaction is a major concern for our daily business in the internet, this product will surely help you to give an excellent support to your customers. You can easily handle requests from your customers with a powerful ticket management provided by this product.